Below you'll find full details on available shipping methods and costs, as well as instructions on how to use the website's shopping cart (probably not required reading for experienced Internet shoppers).
Our regular business hours are MondayFriday 9 a.m. to 5 p.m. Pacific Standard Time, although operators are always available to answer our toll-free 800-345-4447 number. Orders received Monday through Thursday are generally shipped out the next day. Orders received Friday through Sunday will generally be shipped the following Monday.
We accept the following credit cards: VISA, MasterCard, American Express, Discover.
If at any point you have questions or concerns about the ordering process or shipping charges, please contact us and we will be happy to provide assistance.
The Woodworkers Library offers its U.S. customers the following shipping options (charges reflect shipping & handling):
- Web Special: order 3 or more titles (regardless of value) and get FREE SHIPPING. U.S. shipping addresses only. Shipment via Media Mail.
- USPS Priority Mail: $5.00 for the first title and $1.50 for each additional title. Allow 3-6 business days for delivery.
- USPS Media Mail (formerly called Book Rate): $3.50 for the first title and $1.00 for each additional title. Allow about 2 weeks for delivery.
- Next-Day Air (usually via UPS): rates are dependent on weight and destination. Please contact us for a quote.
- 2nd-Day Air (usually via UPS): rates are dependent on weight and destination. It's a day slower than Next-Day Air, but generally quite a bit cheaper. Please contact us for a quote.
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Shipping to Outside the U.S.
The Woodworker's Library has customers throughout the world and ships orders to them almost every day. We offer speedy, insurable air shipping to virtually every country. (Note: as of May 2007 economy/surface postal options have been canceled worldwide.) Air mail is fast, generally just 7 to 14 days transit. Costs are dependent on weight and destination, so feel free to contact us for a shipping quote. For small orders, when feasible, we use Priority Mail International flat rate envelopes which cost just $10.95-$12.95.
Please note: for most orders of more than 2 softcover books we must contact you by e-mail to discuss shipping options. Please put down a valid e-mail address in the shopping cart checkout form and check it for e-mails with "Woodworker's Library" in the subject line.
This additional information may be of use. There are two airmail-speed flat rate shipping methods that are the same cost regardless of weight:
Priority Mail Flat Rate Envelope: $10.95 to Canada, $12.95 to most other countries. Can hold 3-4 DVDs or 2-3 softcover books (or a slim hardcover book).
Priority Mail Flat Rate Box: $25.95 to Canada, $41.95 to most other countries. Can hold 10-12 DVDs, 6-7 softcover books, or 2-4 hardcover books. A larger-sized (and slightly more expensive) flat-rate box is also available; $32.95 to Canada and $53.95 to most other countries.
Please don’t hesitate to contact us if you have any questions or wish to customize an order to fit into 1 of the above packaging options.
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Other Ways to Order
You may wish to take advantage of these additional offline methods of ordering from The Woodworkers Library:
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Ordering Online
Placing an online order with The Woodworkers Library is easy and secure. Our website provides a simple shopping cart interface to create your order and all transactions are processed by a secure server.
Each time you visit our website, an online "Shopping Cart" is automatically created which is used to store the various items you wish to purchase prior to completing your transaction ("checking out"). Putting items into your electronic shopping cart is quite simple. As you browse our site, you will notice that each title has an "Add to Cart" link or button beside it.
When you decide you want to order a particular title, simply click the "Add to Cart" button and the item will be added to your shopping cart. (Use the dropdown menu to the left of the button if you want to order more than one copy of a title.)
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Using the "Mini Cart"
A small version of your shopping cart can be found in the upper left area of each and every page of the website. If you haven't added any items to your shopping cart, this mini cart will simply read "Cart is empty."
Otherwise, the mini cart keeps a running tally of the items you have added:
Each time you add a new product to your cart, the mini cart will be automatically updated.
You may access the full, detailed view of your shopping cart at any time by simply clicking the "View cart" link.
When you've completed your shopping, simply click the "Checkout" link.
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Using the Shopping Cart
After pressing the "view cart" link in the mini cart, you'll be taken to a full display of your shopping cart listing the items you've added to your cart, and featuring information on pricing, quantities ordered, and a current subtotal.
sample shopping cart
From this page you may also remove an item from your shopping cart, or adjust the quantity you wish to order for a particular item (the default quantity is 1). You may press the "checkout" link if you're finished shopping and are ready to buy, or else continue shopping by clicking any of the navigation links on the left-hand side or top of the page.
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Checking Out
Checking out is just a one or two-step process. But regardless of the step you're on, you'll always be presented with a clear summary of your order, as seen in the image below:
The first step involves collecting contact information about yourself so we know who you are and where to ship your package. If you already have a Woodworkers Library account and are logged in, this step is skipped. If you have an account and are not logged in, you'll be given a link to the login page where you can login and continue the checkout process. If you don't have an account, you will need to fill out the form (you'll be given the opportunity to create an account to store your personal information so you won't have to re-enter it next time you shop at the website).
The final checkout step requires you to enter your credit card information, as per the image below. You'll notice that this page is secure; the protocol in the address bar of your browser has changed to https, and the lock icon (varies by browser) should be on to indicate you are on an SSL-secured webpage.
Once you click the "submit" button at the bottom of this page you will be taken to a confirmation page where you can print out a copy of your invoice. In the meanwhile, your order will be transmitted to us for processing!
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